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Creative Tech Textile Co., LTD. Privacy Policy

Welcome to the website and services of Creative Tech Textile Co., LTD. ("the Company," "we," "us," or "our"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy outlines how we collect, process, use, and protect your personal information in compliance with relevant data protection laws and regulations. We have created this policy to ensure that you can confidently use our website and services. Please review the following information carefully.

1. Scope of the Privacy Policy

This Privacy Policy applies to the collection, processing, and use of personal data when you interact with our website and its services. This policy does not extend to any third-party websites linked to from our site, nor does it apply to personnel not employed or managed by us. By using our services, regardless of your country of residence, you consent to the collection, transmission, processing, storage, and use of your personal information by the Company in jurisdictions outside of your home country. The duration for which we retain your personal data will be determined by the operational period of the Company, the specific purpose for which the data was collected, the terms of any individual agreements, legal obligations, or the period necessary for business operations (whichever is longer).

2. Collection, Processing, and Use of Personal Data

To provide you with the best possible service and experience on our website, we may ask for your personal data under the following circumstances:

  • Business Inquiries and Partnerships: When you use our services such as product inquiries, sample requests, customer account registration, or supplier collaboration, we will ask for necessary personal and business information. This may include your name, company name, job title, contact number, email address, and shipping address.[1]
  • nteractive Features: When you use interactive features like our "Contact Us" form, feedback mailboxes, or surveys, we will retain the information you provide, such as your name, email address, contact details, and the time of your submission.
  • Website Analytics: For general browsing, our servers automatically record certain information. This includes your IP address, browser type, device information, access times, and a record of the pages you visit. This data is used for internal analysis to improve our website and services and is never publicly disclosed.
  • Data Analysis: To enhance our services, we may compile and analyze data collected from surveys and other interactions. The resulting statistical data and reports may be used for internal purposes or published externally, but will not contain any personally identifiable information.

We will only process and use your personal data for the specific purpose for which it was collected, unless we have obtained your written consent for other uses.

Under applicable data protection laws, you have the right to:

  • Inquire about, request to view, or request a copy of your personal data (we may charge a nominal fee for this service).
  • Request to supplement or correct your personal data (subject to providing appropriate verification).
  • Request to stop the collection, processing, or use of your personal data, or request its deletion.

3. Data Protection

  • Our website is equipped with various security measures, including firewalls and anti-virus systems, to protect the site and your personal data.
  • We employ strict security protocols to safeguard your information. Access to your personal data is restricted to authorized personnel only. All such personnel are bound by strict confidentiality agreements, and any breach will result in legal consequences.
  • If it becomes necessary to engage a third party to provide services on our behalf, we will require them to adhere to strict confidentiality obligations and will implement necessary audit procedures to ensure their compliance.

4. External Website Links

Our website may contain links to other websites. Please be aware that these external sites are not governed by our Privacy Policy. We recommend that you review the privacy policies of any third-party websites you visit.

5. Sharing of Personal Data with Third Parties

We will never provide, exchange, rent, or sell your personal data to any other individual, group, private enterprise, or public authority, except where required by law or contractual obligation. The circumstances under which we may share your data include, but are not limited to:

  • With your explicit written consent.
  • When required by law or a legally binding order.
  • To prevent harm to your life, body, liberty, or property.
  • In collaboration with public authorities or academic institutions for statistical or research purposes in the public interest, where the data is processed in a way that individuals cannot be identified.[1]
  • If your actions on the website violate our terms of service or may harm the rights and interests of the website or other users, and disclosure is necessary for identification, contact, or legal action.
  • To protect your rights and interests.
  • When we outsource the collection, processing, or use of your data to a third-party vendor, we will diligently supervise and manage their compliance with our data protection standards.

6. Use of Cookies

To provide you with an optimal user experience, our website uses cookies. A cookie is a small text file stored on your device. If you prefer not to accept cookies, you can adjust your browser's privacy settings to a higher level to refuse them. However, doing so may prevent some website features from functioning correctly.

7. Amendments to the Privacy Policy

The Company reserves the right to amend this Privacy Policy at any time in response to legal changes or operational needs. Any modifications will be posted on our website and will take effect immediately. We may notify you of significant changes via email, telephone, or other appropriate channels. Your continued use of any of our services after such amendments constitutes your acknowledgment and acceptance of the revised policy.

8. Contact Information

If you have any questions about this Privacy Policy or our website, please feel free to contact our customer service team at +886-6-2727287 or email us at info@creativetechtextile.com. Effective Date: October 1, 2025